Due to the massive of our inventory, we have multiple warehouse locations that have the capability to shipping product once payment is collected; Thus, some purchases that are ordered in bulk of various items may arrive individually.
How long does it take to receive my order once its placed?
Your order in many cases will take 10-20 business working days to receive your item and in rare circumstances when an order is changed for delivery; please expect an addition 10 days. Those living outside of The US (including US states outside the mainland) will experience their delivery being received up to 30 days. Please feel free to contact us if it has been more than 45 days of your order not received.
How long should I expect my order to be place once I purchase my items?
Once you place your order, we process the payment within 24 hours with an expected tracking/confirmation number within 2-3 days. Please allow up to 3 business days for processing. The confirmation email will be sent to you at the time of placing, and a further email will be provided when you order has been dispatched (Please, remember to check your spam if you feel that you have not received the confirmation number.)
Please note for some very high demand items it may takes 1-3 WEEKS SHIPPING TIME due to reproduction and restocking depending on your shipping location. Items may be shipped in separate packages with no additional shipping charges. Cancellation of your order or any changes in your order is only allowed up to 24 hours from your order time. If it exceeds 24 hours, we are not able to cancel or change the order.
We will send tracking numbers for your packages to your emails address when we receive them from our carriers. In most cases, tracking will be available. Sometimes shipping takes longer than expected due to unforeseen circumstances or holiday periods. We thank you for your patience in these situations.
If you have any further questions, concerns, or suggestions. Feel free to email My Connection Shop at: MyConnectionShop@Gmail.com